Active Heating Inc.
  • Residential Service
  • Watertown, SD, USA
  • $16.00 - $30.00 per hour, DOE + Spiffs + Benefits
  • Hourly
  • Full Time

Health Insurance, Simple IRA, Paid Holidays, Paid Vacation, Aflac, Legal Services, Uniform Allowance

**** Willing to relocate to Watertown, SD ***
We're looking for exceptional technicians to deliver the most efficient, highest quality customer experiences in residential and commercial HVAC repair and installations, as needed.

As an HVAC service technician, you will work as part of a dynamic and passionate team to demonstrate technical competency and exceed customer expectations by providing the highest quality service experience every time. You will diagnose and repair heating, cooling, and ventilation systems and lead customers to informed and confident buying decisions.

Job Title: HVAC Service Technician - Experienced

Work start and end time: 7:30am - 5:30pm Monday to Friday (Weekends, Overtime and Evenings on occasion); on-call rotation required

Pay Scale: $16.00 - $30.00 per hour, DOE + Spiffs + Benefits

Position Summary: To provide service and maintenance on residential heating and air conditioning systems according to company standards providing the customer with a high quality experience.


  • Complete all general HVAC service calls.
  • Know how to establish customer rapport to sell the right products and services.
  • Ask the right lifestyle questions to troubleshoot heating and cooling system malfunctions. 
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain replacement opportunities for aging, inefficient or underperforming systems.
  • Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service and dispatch to ensure overall success of the business.
  • Maintain a clean, organized job site and well inventoried truck.
  • Participate actively in all training exercises, morning meetings, trade shows and retreats.
  • Train and mentor apprentices to ensure quick, accurate repairs and installations.
  • Be accurate and timely with invoices, time cards, curbside feedback and option sheets.


  • EPA certification with knowledge of local HVAC codes and ability to make on-the-job applications.
  • Minimum of two years' experience including secondary education, hands on training and/or work is required.
  • Proven track record in heating, cooling, and ventilation systems including ability to draw simple diagrams, read blue prints, and interpret wiring diagrams.
  • Clean, safe driving record.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Passionate about Active Heating, Inc. and loves the brand.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desires to be a better technician tomorrow than you are today.
  • Outgoing personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, self-starter who's flexible and has a great attitude on life.
  • Well-groomed/neat appearance. Uniforms will be provided.

Benefits:  Health Insurance, Simple IRA, Paid Holidays, Paid Vacation, Aflac, Legal Services, Uniform Allowance

Active Heating Inc.
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